Vacancy Detail

IT Support Technician

Job Title: IT Support Technician 
Location: Blackburn, Lancashire 

Salary: £27,000 - £33,000 PLUS 31 Days Holiday (Plus BH), Private Healthcare, Local Government Pension, Electric Vehicle Scheme, Certification / Qualifications (Paid)   

We are currently looking for a confident IT Support Technician to join a well established, Private Education Trust based in Blackburn, Lancashire. The successful candidate will provide technical support to end-users, troubleshoot problems, and maintain a high level of service delivery. 

This is a unique opportunity to join a thriving Private Education Trust in a varied role where your technical exposure will be increased massively! This is also a great opportunity to join a valued organisation where you will be helping to change lives for the better.
 
Responsibilities: 
• Provide technical support and assistance to end-users, via both onsite and remote support 
• Troubleshoot hardware and software issues 
• Install, configure, and maintain computer hardware, software, and peripherals 
• Provide training and technical advice to customers and end-users 
• Create and maintain technical documentation • Monitor system performance and ensure system security 
• Participate in the implementation of new systems and technologies 
• Ensure compliance with all relevant policies and procedures 

Requirements: 
• Experience within the Education Sector is preferred 
• Technical Knowledge of Windows Server, Networking, and Virtualisation Technologies such as Hyper-V or VMWare 
• Knowledge of Active Directory, Office 365, and other cloud technologies 
• Experience with troubleshooting hardware and software issues 
• Excellent problem-solving and communication skills 
• Strong customer service and interpersonal skills  

If you are interested in this role and have the necessary skills and experience then please apply for immediate consideration and interview.  

Keywords: IT Support Engineer, IT Services, Windows Server, IT Support Technician, Networking, Virtualisation Technologies, Active Directory, Office 365, Cloud Technologies, Troubleshooting.

Location: Blackburn, Lancashire | Salary: 28000 - 32000 per year | Job type: Permanent | Posted: 04/06/2024